Overview

Only users with Call Campaign Admin or Operator user roles can access Campaign pages. These user roles are set in Microsoft Active Directory by Nvoicepay IT.

Campaigns are the process of grouping together vendors to call on behalf of customers to verify vendor payment information and to encourage vendors to accept Mastercard payments. Campaign leads and managers put together campaigns.

Campaign calling for new customers begins as part of the Nvoicepay implementation process. Customers provide us with a list of vendors they pay. We contact these vendors on behalf of our customers.

But there are also ongoing call campaigns on behalf of customers already in production to vendors who didn't initially accept Mastercard payments to encourage them to switch to this payment method.